How to plan warehouse and shipping capacity for a peak sale day

1. Agree the forecast, channel by channel

A single peak number hides the real constraints. Marketplace, webstore, quick commerce and trade orders arrive at different times and need different packaging and dispatch rules. Prozo agrees volume with the brand channel by channel ahead of the event.

2. Plan manpower against the curve

Peak volume needs people who already know the process. Prozo rosters a trained, returning flex pool against the expected volume curve, rather than hiring untrained staff the week before.

3. Pre-book carrier and vehicle capacity

Couriers run short of capacity on the same days you do. Lock carrier and vehicle capacity for the sale window in advance. Prozo pre-books it across its 30+ courier partners and its truck load partners.

4. Extend the cut-offs

More waves mean more orders leave on the day they arrive. Because Prozo runs both the warehouse shift and the courier pickup, it can add pick waves and extra cut-offs by decision on a sale day, without waiting for a second vendor to agree.

5. Work every exception live

Every stuck order, short pick or failed delivery goes into the Control Tower with a named owner and a clock. Orders at risk move up the escalation ladder before the deadline passes, not after.

Space for the peak, and what Prozo handles

If you need extra space only for the season, on-demand warehousing adds space, staff and packing stations, usually within 5 to 10 business days, with no minimum term. For scale, a large Prozo multi-client warehouse typically peaks at 2,00,000+ units a day, and one managed site handles 5,00,000+ units a day.

After the peak

Returns follow every sale. Prozo runs them in 4 steps on the same sites and system: pickup in ProShip, grading at the pack station against your rule, disposition back to stock, refurbishment, liquidation or scrap, and the credit visible on your dashboard.