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PROZO RESOURCES

Warehousing, shipping and supply chain guides for growing brands

Guides and straight answers from Prozo’s warehousing, freight and technology teams, who run supply chains for D2C, marketplace, quick commerce and trade brands across India.

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Blogs & guides

Practical questions across warehousing, fulfilment and freight.

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From Prozo

News

Company updates and Prozo in the press, with links to the original reporting.

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Frequently asked questions

Start with a clear answer. Go deeper when you need to.

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Warehousing · Shipping · B2B freight
Quick commerce · Technology · Omnichannel

What is the difference between shared, dedicated and managed warehousing?

In shared warehousing, the 3PL holds the lease and serves several brands, each in its own zone. In dedicated warehousing, it holds the lease and runs the site for one brand. In managed warehousing, the brand holds the building and the 3PL runs it. Prozo offers all three, plus a 4PL partner network, across 50+ warehouses in India.

Answer & related reading
What should a brand compare beyond the forward shipping rate?

Compare destination coverage, weight rules, return charges, COD terms, non-delivery handling and support, on your own shipment mix. The cheapest forward rate often loses once RTO and disputes are counted. ProShip by Prozo connects you to 30+ courier partners and allocates each order on all of these terms.

Answer & related reading
What does Prozo do in a quick-commerce supply chain?

Prozo holds a brand’s quick-commerce stock in its warehouses and delivers it into platform warehouses and dark stores by appointment, from the same stock pool as its other channels. Prozo does not run dark stores itself. The platform owns the consumer delivery promise.

Answer & related reading
How do a WMS and an OMS work together?

An order management system (OMS) takes orders from every channel and sends fulfilment instructions to the warehouse. A warehouse management system (WMS) runs receipt, storage, picking and dispatch, and sends stock and fulfilment events back. At Prozo, ProOMS and ProWMS share one order record across warehousing and freight.

Answer & related reading
Can one inventory pool serve multiple sales channels?

Yes, when the order and warehouse systems support channel-wise allocation, stock visibility and fulfilment rules. Packaging, shelf-life and receiving rules still differ by channel. Prozo serves webstore, marketplace, quick commerce and trade orders from one stock pool.

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The complete picture

Explore the Prozo ecosystem

Warehousing, logistics and technology under one owner and one contract.

Warehousing

Prozo Fulfilment Network (PFN)

Grade A warehouses run by Prozo teams across shared, dedicated, managed and 4PL formats.

  • 50+ warehouses, 3 Mn+ sq ft, 17 cities
  • 99.5% SKU-level inventory accuracy
  • Returns, kitting & value-added services
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Logistics

Prozo Logistics Network (PLN)

Parcel, express, part truck load and full truck load freight under one Control Tower.

  • D2C parcels with ProShip by Prozo, 30+ courier partners
  • PTL, FTL & appointment delivery
  • Same-day & next-day on 8,800+ pincodes
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Technology

Prozo Warehousing & Logistics Platform (PWLP)

In-house ProOMS, ProWMS and ProShip, with the Prozo Control Tower over them.

  • AI-PACE courier allocation
  • Control Tower with 17 modules
  • Command Centre & ProVMS video
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Across your channelsD2CMarketplacesQuick commerceModern tradeGeneral tradeB2B distribution

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Scaling across channels? Let’s plan your supply chain.

Tell us your products, channels and order volumes. Prozo will suggest the right warehousing, shipping and tech setup.

  • 50+ warehouses in 17 cities across 9 states
  • 30+ courier partners on one contract
  • One platform: ProOMS, ProWMS, ProShip and the Control Tower