Warehousing & Fulfilment

In shared warehousing, the 3PL holds the lease and serves several brands, each in its own zone. In dedicated warehousing, it holds the lease and runs the site for one brand. In managed warehousing, the brand holds the building and the 3PL runs it. Prozo offers all three, plus a 4PL partner network, across 50+ warehouses in India.

No. Pay-per-use is a commercial model; shared warehousing is an operating model. Pay-per-use bills per unit, pallet or shipment, while cost-plus passes cost through plus a fee. Prozo offers both commercial models on shared, dedicated, managed and 4PL warehousing.

Prozo has 50+ warehouses with 3 Mn+ sq ft of space in 17 cities across 9 states: Karnataka, Haryana and NCR, Maharashtra, Telangana, Uttar Pradesh, Tamil Nadu, West Bengal, Uttarakhand and Gujarat. Cities include Bengaluru, Gurugram, Mumbai, Hyderabad, Chennai, Kolkata and Ahmedabad. Its 80+ 3PL partners extend reach to tier 2 and tier 3 cities.

Most brands go live with Prozo’s warehousing in about 4 weeks. Onboarding runs through discovery, solution design, technology integration, warehouse setup and a pilot go-live. The exact time depends on your number of SKUs, sales channels and current systems.

Prozo runs returns in 4 steps on the same sites and system as forward orders. Pickup is raised in ProShip; the return is scanned and graded at the pack station against your grading rule; it goes back to stock, refurbishment, liquidation or scrap on your rule; and the stock and credit update on your dashboard.

Yes. ProWMS by Prozo prints the right label for each channel, including Amazon FNSKU, Flipkart and modern trade labels. Products without barcodes get one at inbound. Every handling step is scan verified, so a wrong label is caught before the parcel leaves.

Prozo runs one safety, security and loss prevention protocol at every warehouse, with 5 layers: gate and seal records, camera coverage, scan-verified handling with role-based access, fire safety, and insurance for fire, burglary, stock and transit. Its Command Centre reviews 5 zones on live video at every warehouse, every day.

Yes. With Prozo’s on-demand warehousing, you add space, staff and packing stations only for peaks like Diwali or sale events. Extra capacity is usually ready in 5 to 10 business days, and you pay only for what you use, with no minimum term and no exit fees.

Yes. Prozo’s warehouses have stations for kitting and other value-added services, such as combo packs, gift wrapping, bundling, MRP stickers and garment ironing. Every finished pack gets its own barcode and goes back into stock, ready to sell on any channel.

In 4PL warehousing, the operator runs your stock in a partner’s site instead of its own. Prozo grades regional 3PL sites on layout, docks, clear height, fire safety and floor load, then runs them on its own procedures and ProWMS. Prozo has 80+ 3PL partners and signs the contract and carries the liability.

Pay-per-use bills per unit, pallet or shipment, so a slow month costs less and the 3PL carries the space and manpower risk. Cost-plus passes the cost through plus a fee, with every line visible, so the brand keeps the benefit of scale. Prozo offers both.

Prozo builds every warehouse, its own or a partner’s, to one Grade A standard: 11 metre clear height, 6 levels of certified racking and a 5 tonne floor point load. Sites have sprinklers, hydrants and a valid fire clearance, 200 lux lighting, full ventilation and wireless coverage.

Prozo runs 99.5% inventory accuracy at SKU level, measured in ProWMS. Daily cycle counts cover every location on a fixed cycle, every pallet and carton carries a scannable ID, and every variance is investigated and closed within 24 hours. Clients see accuracy on the Control Tower daily.

Prozo offers 5 storage systems, chosen by stock type: selective pallet racking, long-span shelving, multi-tier mezzanine, carton and bin shelving, and cantilever or floor stack for long or bulky goods.

Prozo runs sites at enterprise scale. One managed grocery distribution centre handles 5,00,000+ units a day, and a large multi-client warehouse typically peaks at 2,00,000+ units a day. Manpower and courier capacity are planned against the client’s forecast before each peak.

Prozo groups its warehouses into regional clusters so one site covers another. If a site becomes unusable, stock moves to another live site in the cluster. If staff cannot report, a trained reserve comes from nearby sites. If systems go down, data exposure is capped at 15 minutes, with a paper fallback.